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Shipping
Average Delivery Time:
Netherlands: Handling Time: 0-2 Business days & Transit Time: 1-5 Business days (Mon-Fri)Germany: Handling Time: 0-2 Business days & Transit Time: 2-4 Business days (Mon-Fri)
Belgium: Handling Time: 0-2 Business days & Transit Time: 2-4 Business days (Mon-Fri)
India (From IN Site): 3-10 Business days
USA (From US Site): 2-8 Business days
Rest of world: 12-15 Business daysExpress: 1/4 Business Days
Shipping Costs:
Netherlands: 6.95 (Free shipping from 50EUR)Express: 8.95
Germany: 9.95EUR (Free shipping from 95EUR)
Belgium: 9.95EUR (Free shipping from 95EUR)
Europe: 14.95 – 18.95EUR
Rest of world: Normal – 19.95 – 29.95EUR -
Return Policy
NOT HAPPY, MONEY BACK!
Are you not satisfied with the order?
It doesn’t happen too often, but we respect your feelings at all time.
You can return your order up to 90 days after receipt and we will ensure that the purchase amount is refunded within 5 working days after we’ve received the rope back from you.
Please note: the rope may of course not have been used.
Ps. As the sender you are responsible for the package until it is delivered.
So keep the track & trace code safe until the return process has been completed.
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Guidelines
If you decide to return the product, please sent your order back to:
Daltonstraat 17a
3316GD, Dordrecht
Zuid Holland
The Netherlands
After you did, please sent an email to support@elevaterope.com with:
– Your first and last name
– E-mail
– Date of purchase
– Product
– Track & Trace CodePs. The return costs are at your own expense.
-> Click here to return to your shopping cart
Much love,
The Elevate Family!
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